Account Executive

  • Sales and Marketing
  • San Antonio, United States

Account Executive

Job description

About Mailgun

Mailgun is a high-growth, developer-focused email sending platform designed to attach to customers’ applications to provide high-volume email automation.

A Y-Combinator success story, Mailgun was founded in 2010 and acquired by Rackspace in 2012. In of February 2017, Mailgun spun back out as a standalone business focused on profitable growth. Mailgun is headquartered in San Antonio and has remote teams in San Francisco and Austin. The platform serves customers like Slack, Github, and Reddit, all of which rely on Mailgun to deliver email services for their core business needs.

Job Description

We are looking for a creative, flexible, high-energy individual to take opportunities from lead to closed won, while navigating complex sourcing models, legal negotiations, and highly technical product conversations. The ideal candidate has a strong knowledge of and experience in IaaS and SaaS sales models, and a proven track record of closing deals. The Mailgun Account Executive specializes in consulting with clients, aligning to business goals and managing resources in the development and delivery of solutions that meet and exceed client expectations. Solid work ethic, personal accountability, adaptability to change, strong organization skills and strategic thinking are all assets’ candidates will need to leverage to be successful in this roll. The right candidate will eagerly pursue opportunities to upsell existing customers as well as target and close net new accounts ranging anywhere from $200 MRR to $20,000 MRR.


Job Requirements:

    • Strong professional sales expertise to include the sales process and sales techniques.
    • Good knowledge of complex configurations which apply to offerings based on customer’s needs.
    • Strong verbal and written communication skills. Ability to communicate technical info and ideas so others will understand.
    • Ability to successfully work and promote inclusiveness in small groups.
    • Operates at a highly transactional pace and are key levers in building promoter customers.
    • Field incoming leads as well as generate outbound calls, occasionally making client site visits and presentations.
    • Uses internal relationships to exceed customer expectations and provide support to the team.
    • Engages and persuades mid- level to senior level management.
    • Works with Technical Account Managers to vet onboarding the right large volume senders, weeding out bad actors before we engage in a lengthy sales process.  
    • Must have the ability to see patterns and deconstruct problems to develop solutions.
    • Identify multiple causes, effects and customer solutions.
    • Moderate to advanced configurations-cloud computing preferred. Sells to entry and senior level management.
    • Customer centric mindset, with the ability to interface with support team on a daily basis.
    • Utilizes Sales force, proposal tools, and other sales utilities.

    • BA/BS degree or equivalent work experience

    • 5+ years’ experience selling software or SaaS in a B2B environment

    • Proven track record of exceeding sales and revenue targets

    • Must be comfortable selling to developers and engaging in technical sales motions
    • Strong history of getting immediate results while building repeatable processes

    • Demonstrated success in selling innovative technologies to medium and large organizations


    • Ability to ‘hunt’ new customers and develop current ones

    • Excellent written, verbal, and presentation skills

    • Energy, motivation, enthusiasm and ability to work in a team